Privacy Policy

Cleanshop is taking care of your privacy very seriously. We believe that your privacy in electronic transaction is crucial for the ongoing success of the Internet. We believe that this information only and should be used to help us in providing better service. That's why we make the privacy policy to protect your private information.

In general, when you visit our web site and access information will remain as anonymous. When you decide to register yourself as our member prior buying our products, we will ask you to fill in the form & give us some of your personal information. We ensure that your informastion will be used internally in our company for us to provide good services. We will not disclose your personal information to other companies or individuals without a permission.

This Private Policy may change if needed as we will update it regulary necessary. Therefore, please kindly read this pages regularly every time you visit our website to know the update and if there is any changing applied in our regulation. We are pleassed to have your input or comments by sending us an email in askme@cleanshop.co.id.


User Information

Cleanshop is not selling, sharing or trading any personal infomationof our customer which are collected by online transaction with the third party company. However, there are certain moments in which we give the customer's name, address and phone number to the third party company, when we have to send the products you ordered, (such as for example the courier or supplier).

To make Cleanshop account, you must provide a variety of information that we need as listed below.

  • Full name
  • Date of birth
  • Sex 
  • Email address
  • Phone numbers
  • Full address
  • Shipping address
  • Credit card information is as follows such as: Credit card number & expired date (if you choose the payment method with credit card).


Your personal information will be used for this kind of purposes:

  • To send the products you ordered in www.cleanshop.co.id
  • To provide you informations regarding the delivery of goods and customer service support
  • To provide informations regarding products and new update promo regularly.
  • To process your order and give the information & services thru www.cleanshop.co.id as you may needed.
  • To register your account; verify and execute financially related transactions online payment you make; audit data downloaded from our website; improve the layout and / or the content of our site and customize it to the users Cleanshop.co.id; identify visitors within our sites; running our website user demographic studies; transmit information that we consider important to you or information you have requested from us, such as information regarding our products and services, if you have indicated that you do not mind receiving such information.


Protect your privacy

We will take appropriate measures to protect your private information. Whenever you provide sensitive information (eg, credit card number to make a purchase), we will take reasonable steps to protect it, such as encrypting your card number. We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are used only for payment processing and are not retained for marketing purposes.

We will not disclose your personal information to any other company of person without your permission. "The process we make sure your order process is secure with Secure Sockets Layer protocol (SSL) SSL which provide every customer full security and the freedom to shop online without worrying about the possible theft of credit card information"


Use of Cookies

This site uses "cookies" to identify the user session on the Website and thereby offer continuity as the member moves around the site. Cookies are only used on the site to store non-critical data. Cookies are pieces of information that websites transfer to your computer's hard drive for record-keeping purposes.

Cookies allow web sites to maintain user information across connections. Cookies are small in the form of a string of characters that are used by many sites to send data to your computer, and in certain circumstances, return the information to the website. Cookies contain only information that members volunteer, and they do not have the ability to infiltrate user's hard drive and steal personal information. Simple function of a cookie is to help users navigate a website with as little obstruction as possible.

Cleanshop may use an outside ad company to display ads on our site. These ads may contain cookies, and appear to come from the web site, but in reality they are coming from our partners who serve ads on the Website. Certain websites may place a "cookie" on your computer to provide personalized service and / or maintain your identity across multiple pages in a single session.


Security

This site has security measures to protect the loss, misuse and alteration of the information under our control. These measures include methods of basic and complex data protection, in particular offline storage of information and securitizing our database server.

This site gives you the option for to remove their information from our database to not receive future information or to no longer receive our service.


Suggestions

Any kind of criticismsuggestionsor other purposes can be posted to:

PT. XC Cleanindo 
Senayan Trade Center Lt.4 Unit.1006
Jl. Asia Afrika Pintu IX - Gelora Senayan
Jakarta 10270
Office Hour : Senin-Jumat (pukul 09.00-17.00)
Email : askme@cleanshop.co.id